24 Hour Crisis Line
HOTLINE: 660-827-5555
TOLL FREE: 800-894-1151











CASA's mission is to empower domestic and sexual violence survivors to regain control of their lives through education, advocacy, and coordination of community resources.


CASA is committed to providing safe temporary shelter, information on domestic and sexual violence, and advocacy/referrals for self sufficiency goals and victimization related issues.
Classification for program purposes will be determined based on the information you provided on the hotline prior to coming to the shelter, which will either be Homeless or Domestic Violence/Sexual Assault. Upon arrival, an intake will be completed by any available advocate on duty. The Women’s Program Manager will meet with you as soon as possible and further discuss your circumstances. At this point, you may or may not be reclassified, and any participant not meeting eligibility requirements will be asked to exit. If it is determined there are significant safety issues, arrangements will be made to relocate to another shelter. All Homeless participants have a one week only program, during which time referrals to long term facilities will be made. All DV/SA participants will complete an Intake Summary, Lethality Assessment, needs Assessment and Independent Living Plan. Based on self sufficiency goals and personal resources, either a three week or six week program will be developed. The Women’s Program Manager will also make the necessary referrals to in-house services and community resources, and review CASA’s structure, services, expectations, and limitations with you.
Due to various program constraints, there are limits on acceptable self sufficiency goals. For example, you may start the process of applying for disability, enrolling in college, or applying for housing assistance, but due to the lengthy processes and waiting lists of these avenues, they do not meet your immediate needs for self sufficiency. Saving to buy a car is not an acceptable goal at this time either. It adds a significant financial burden (down payment, weekly/monthly payment, insurance, taxes, licensing, and maintenance) that would make it impossible to save for your housing needs in the allotted time. In addition, there are other options such as walking, car pooling, OATS, The Bus, or a taxi service. Furthermore, all participants are expected to save a substantial amount of all income (at least 70%) for their housing needs. You may choose to set up a savings account with the Women’s Program Manager, or with a banking institution. Regardless, you are required to provide verification of your savings upon request.
Under all circumstances, the length of stay at CASA is of short duration and goes by quickly. It is your responsibility to use your time and resources wisely and productively. It is expected that you take regular actions to work on your goals, limit your spending to necessities, keep track of appointments, follow up on services/referrals, and abide by CASA’s policies, rules and procedures.

STAFF RESPONSIBILITIES(click here for detailed listing)

Each staff member can provide crisis intervention, mediate grievances between residents and assist with daily necessities (toiletries, medication, est...); however, there are specific direct services we each provide to better assist you.

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